About Us
Pionex is a crypto exchange with trading bots built in. Instead of connecting a third-party bot to your exchange with API keys, you deposit funds on Pionex and launch its bots directly, with no subscription. Pionex says it has served more than 5 million users over 7 years and handles over $60 billion in monthly trading volume.
Its best-known tools are spot and futures grid bots that “buy low and sell high” automatically inside a price range, plus DCA bots, arbitrage bots and one-click copy bots that duplicate another user’s bot settings. Futures grid bots can start from as little as 10 USDT. Pionex also offers AI tools for creating bot strategies, mobile apps for iOS and Android, and an earn product and payment card.
Good for: beginners who want free grid and DCA bots without paying a monthly fee or managing API keys. Trade-off: your funds sit on the Pionex exchange itself (custodial), so you are trusting Pionex as you would any exchange.
Support Channels
Live chat and email support, plus tutorials, a blog and video guides on the Pionex website.
Pricing Options
- Bots: free to use, no subscription
- Spot trading fee: 0.05% maker / 0.05% taker
- Futures trading fee: 0.02% maker / 0.05% taker
- Leveraged tokens: 0.10% maker / 0.10% taker
- Deposits are free; withdrawal limits depend on your KYC level
Details checked on the provider’s website in October 2026. Plans and fees change, so confirm before you sign up.
Security
Pionex says it keeps user assets separate from operating funds with a reserve ratio above 100%, verified with Merkle-tree proof of reserves. Accounts are protected with identity verification (KYC), Google Authenticator 2FA and withdrawal whitelists, and Pionex applies AML checks. Because Pionex is an exchange, check that its services are available where you live before depositing.
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